Introduction
This Privacy Policy explains how SonicPure , Inc (collectively with its affiliates, “SonicPure” or “We”) collects, uses, and discloses your personal information when you use the website available at https://www.sonicpure.com, and its network of websites, software applications, and any other products or services offered by SonicPure (the “SonicPure Services”).
Information We Collect
Information collected directly from you: SonicPure may collect personal information from you, for example through a web form, during registration, while setting up an account with SonicPure, or when you contact us for customer support. Personal information we collect directly from you may include first and last name, address, email address and phone number.
Information collected from your device: The SonicPure website may use technologies such as cookies, javascript, pixels or other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the SonicPure website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
How SonicPure Uses Personal Information
SonicPure uses such information to operate, maintain, enhance, provide, create, and develop all of the features, functionality, and services (new or existing) found on the SonicPure Services; provide security for our websites, products, software, or applications; manage relationships with SonicPure account holders, Partners, Affiliates).
We use your email address and/or telephone number to communicate with you, including to notify you of major SonicPure Service updates, for customer service purposes, or to contact you regarding any content that you have downloaded from the SonicPure Services. If you want to stop receiving notifications by telephone, please contact by email at support@sonicpure.com. Note that we may still send you additional informational or transactional notifications.
SonicPure may periodically send promotional materials or notifications to you related to the SonicPure Services. If you want to stop receiving promotional materials, you can go to your account settings once you have logged in to the SonicPure Services or follow the unsubscribe instructions at the bottom of any email from us.
In order to meet legal obligations, SonicPure may collect and process user information if we believe in good faith that such collection and processing is necessary to comply with U.S. state and federal laws or other applicable laws around the world (for example, in the country of your residence), or respond to a court order, judicial, or other government request, subpoena, or warrant in the manner legally required.
We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop the processing of your data for that purpose.
SonicPure will rely on legal grounds to process your personal information to the extent permitted by applicable law, which may include, without limitation: to honor contractual commitments, to take steps in anticipation of entering into contract, to fulfill legal obligations, to document your consent, and to support SonicPure’s legitimate interests. Some examples of these legitimate interests include” monitoring and analyzing the use of SonicPure services, communication with registered users through notifications or emails regarding SonicPure products and services, advertising, responding to inquiries or complaints from potential or actual SonicPure users, taking appropriate or necessary actions to protect SonicPure from potential liability or from fraudulent, abusive, or unlawful uses; investigating and defending ourselves against third-party claims, or allegations; protecting the security or integrity of the SonicPure Services; or protecting the rights, property, or safety of SonicPure, our users, or others.
When SonicPure Discloses Personal Information
Information about SonicPure users is an important part of our business and our work to provide the best experience across SonicPure services. We take seriously the responsibility of safeguarding your personal information and honor the trust you place in SonicPure. SonicPure is not in the business of selling our users’ personal information to others. SonicPure shares personal data only as described below that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
We disclose such information to service providers working on our behalf, such as, to provide website hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; or assist SonicPure in improving the SonicPure Services and creating new services and features. We require that these parties process such information in compliance with this Privacy Notice, we authorize them to use the information only for the purposes for which it is provided to them, and we require them to use reasonable confidentiality measures. SonicPure does not share any mobile information with third parties/affiliates for marketing/promotional purposes. For more information on SMS messaging communication, see SonicPure Technologies SMS Policy.
SonicPure may disclose user information if we believe in good faith that such disclosure is necessary to comply with U.S. state and federal laws or other applicable laws around the world (for example, in the country of your residence), or respond to a court order, judicial or other government request, subpoena, or warrant in the manner legally required.
SonicPure also reserves the right to disclose informant that we believe, in good faith, is appropriate or necessary to protect SonicPure from potential liability or from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims, or allegations; protect the security or integrity of the SonicPure Services; or protect the rights, property, or safety of SonicPure, our users, or others.
Other than as set out in this Privacy Notice, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
Data Subject Rights and Your Choices
You may decline to share certain information with SonicPure, in which case SonicPure may not be able to provide to you some of the features and functionality found on the SonicPure Services. If you have created a SonicPure Services account, depending on the service, you may be able to update your profile information and/or disable your account by contacting us at support@sonicpure.com.
For other requests to review, update, delete, or otherwise limit SonicPure’s use of information provided directly to SonicPure, contact us at support@sonicpure.com. To protect your privacy and security, we may take steps to verify your identity before granting you access or making corrections to your information. You are responsible for always maintaining the secrecy of your unique password and account information.
We will comply with valid requests to exercise your data subject rights in accordance with the applicable laws in your region. Please note that in some circumstances, we may need to keep processing your information for certain legitimate interests or to comply with a legal obligation. If these rights apply to you, they may permit you to request that we:
- Obtain access to or a copy of certain personal information we hold about you.
- Update personal information that is out of date or incorrect.
- Delete certain personal information we hold about you.
- Restrict the way that we process and disclose specific personal information about you.
- Transfer your personal information to a third-party provider of services.
- Revoke consent that you previously provided for the processing of your personal information.
If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
Account Closure
If you would like to close your account and delete your profile information, contact SonicPure at support@sonicpure.com. If you close your account, SonicPure may retain certain information about you for the activities described in the Privacy Notice, or as permitted or required by applicable law.
Third-Party Services and Websites
The SonicPure Services may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Notice. We encourage you to review the privacy policies of these third-party websites and services to understand their practices.
If you connect to a third-party service through the SonicPure Services or otherwise link your SonicPure account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf (such as your username, the fact that your connection originated from the SonicPure Services, and other relevant usage and diagnostic information) with such third party. We may also send information about your activities on the SonicPure Services to such third parties.
Advertisers and Analytics Providers
SonicPure may use third-party Web analytics services in connection with the SonicPure Services. These service providers use a variety of tracking technologies such as cookies to analyze how users use the SonicPure Services. The information collected may be shared with or collected directly by these services and processed to evaluate your use of the SonicPure Services.
Data Security
SonicPure uses a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to SonicPure, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Retention of Your Information
SonicPure maintains data related to your usage of SonicPure for as long as it is required to fulfill the relevant purposes described in the Privacy Notice, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you. Once you have asked us to close your account and delete your profile information, we will delete all information that we are not required or permitted to retain by law.
Children’s Privacy
IF YOU ARE UNDER 18 YEARS OF AGE, THEN YOU MAY NOT USE OR ACCESS THE SONICPURE SERVICES AT ANY TIME OR IN ANY MANNER.
Merger of Sale
In the event that SonicPure, or some or all assets related to the SonicPure Services are acquired by or merged with a third-party entity or in connection with a contemplated change-of-ownership transaction, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change-of-control event, including in the course of diligence.
International Data Transfers
Information collected by SonicPure may be stored and processed in your region, in the United States (for instance in our major data centers), or in any other country where SonicPure or its affiliates, subsidiaries, partners, or service providers are located or maintain facilities. If we provide any information about any such entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with the Privacy Notice and applicable law.
Changes and Updates to This Privacy Notice
SonicPure reserves the right to change, modify, add, or remove portions of the Privacy Notice at any time (for example to reflect updates to the SonicPure Services or to reflect changes in the law). Please check this Privacy Notice periodically for those changes. Your continued use of the SonicPure Services after the posting of changes constitutes your binding acceptance of such changes.
We will not materially change our policies and practices to make them less protective of personal information collected in the past under a prior version of the Privacy notice without consent of affected individuals.
SonicPure Contact Information
Please contact SonicPure with any questions or comments about this Privacy Notice at 11 Worth Circle, Johnson City, TN 37601, or send email to support@sonicpure.com. We will respond to your inquiry within 30 days of its receipt. If you are a Tennessee resident, you may have information emailed to you by sending a letter to the foregoing address with your email address and your request for information.